David Cherry and Associates Pty Ltd. provide an extensive range of training, both through in-house training and public workshops.
Our training is lively, interesting and engaging.
The material presented is always practical, relevant and useful.
The content is tailored for the individual organisation or facility, after consultation with the appropriate staff.
Detailed notes are given to participants on all the material presented, which includes an extensive bibliography.
New training can be developed for your organisation to meet the needs of a particular staff group.
We providing training face-to-face and by webinar.
Listed below is some of the training we provide.
Please contact us if you would like more information about any of the courses listed below or would like to us to develop a new course for your workplace.
The Occasional Counsellor™ (A workshop for staff who are not employed in a counselling role but are called upon to give others emotional support.)
Managing Vicarious Trauma
Dealing with Difficult People
Handle with Care™ Staff Safety and Defusing Situations where Individuals may be Aggressive.
Managing Difficult Telephone Calls
Preparing to Work in Difficult Environments
Interviewing Clients in Relation to Difficult Events and Difficult Material
Case Notes and Record Keeping
Professional Boundaries
Supervision Helping Others Grow and Change
Preparing to go to Court
Professional Writing
Report Writing and Coping with Cross-Examination
How to Setup and Run Groups
Public Speaking and Presentation Skills
Difficult Conversations How to Talk to Anyone About Almost Anything (Adults)
Difficult Conversations How to Talk to Children and Young People About Almost Anything
Difficult Performance Conversations
Managing Complaints
