Online Self-Paced Learning
It is sometimes hard to get staff together for webinars or for face-to-face training.
Online, self-paced learning can be an efficient way for staff to gain important skills at their own pace and in their own time.
Learners can log in at a time that suits them and can stop the course at any time and come back later and recommence where they left off.
Certificates of completion are provided.
The following courses are available:
- Managing Difficult Calls
- Case Notes and Record-Keeping
- Understanding and Maintaining Professional Boundaries
New courses can be developed to meet a training need and the existing courses can be tailored to the needs of a particular staff group.